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Silent-first videos autoplay silenced in the profile panel. Open on a strong visual, prevent text overlays in the very first 3 seconds, end with a branded frame. Consumer uploads can not be eliminated unless they break Google's content policies (off-topic, offending, misleading). Flag genuinely troublesome images through the image-level menu; do not flag unflattering-but-accurate ones Google rejects such requests and repeated flagging can reduce profile trust signals.

Profiles that add media weekly show measurably higher views in the Performance tab than profiles that uploaded when at setup and then stopped. Deal with media as a continuous deliverable, not a setup task. The old Insights tab was replaced by the Performance tab in 2023 and substantially upgraded once again in 2026.
An excellent weekly read takes five minutes and tells you whether category-level SEO work is landing. Performance splits searches into direct (brand-name), discovery (classification or service terms), and branded-adjacent (rival or adjacent-brand queries). Increasing discovery ratio is the cleanest single indicator that classification and material work is moving the profile beyond its existing audience.

Each action maps to a different stage of the local funnel. Track the ratio, not simply the raw numbers a profile with 500 views and 40 direction requests is performing far better than one with 5,000 views and 50 demands.
The 2026 update included a new row that splits impressions by surface area: timeless local panel, Maps AI summary card, and Google AI Overviews in the natural SERP. Track AI-surface share an increasing percentage of views originating from AI summary cards is the defining local-SEO metric of 2026. If your AI-surface share is below 15%, your profile is either missing grounding content (item descriptions, comprehensive evaluations) or is contending in a vertical where Google has actually not yet rolled out summaries.
The standard is indicative instead of definitive you can not see which peers are consisted of but sustained below-median efficiency on views or action rate is a signal to examine primary classification, description completeness, and media freshness. Pull Efficiency data into Looker Studio by means of the main GBP port for cross- place reporting.
Google has explained local ranking as a function of three factors for over a decade: distance, relevance, and prominence. That framing still holds in 2026, but each factor has collected sub-signals that separate top-performing profiles from stagnant ones.
A dentist whose description reads "Household dental practitioner offering cleanings, whitening, veneers, and pediatric care" will match more discovery questions than one that reads "Your relied on local dental expert". The most intricate factor. Includes backlink profile of the linked website, citations throughout the local-citation chart (Yelp, TripAdvisor, BBB, market directories), review count, evaluation velocity, evaluation sentiment, and offline brand name acknowledgment (news discusses, sponsorships).
A different sub-signal that Google has significantly weighted. Profiles getting fresh evaluations each week outrank otherwise-equivalent profiles whose latest review is 3 months old. Cadence matters more than volume at the margin. Tie evaluation requests to an operational milestone (service completion, delivery, follow-up call) so the cadence is automated rather than campaign-driven.
Suite numbers formatted differently, a mix of 555-1234 and (555) 123-4321, a tradition "LLC" suffix on some directory sites and not others each disparity makes Google slightly less positive about the entity. Run a citation audit with Moz Resident, BrightLocal, or Semrush Listing Management and fix the top 20 highest-authority inconsistencies quarterly.
Profiles with rich grounding material (in-depth evaluations, substantive products, linked service pages) are mentioned inside Introductions; thin profiles are left out. Whatever above still applies when you run one profile.
A dental professional whose description checks out "Family dental practitioner offering cleanings, lightening, veneers, and pediatric care" will match more discovery inquiries than one that checks out "Your relied on regional dental expert". The most intricate factor. Consists of backlink profile of the connected website, citations throughout the local-citation graph (Yelp, TripAdvisor, BBB, market directory sites), evaluation count, review velocity, evaluation belief, and offline brand acknowledgment (news discusses, sponsorships).
A separate sub-signal that Google has increasingly weighted. Profiles receiving fresh reviews weekly outrank otherwise-equivalent profiles whose most current evaluation is three months old. Cadence matters more than volume at the margin. Tie evaluation demands to an operational turning point (service conclusion, delivery, follow-up call) so the cadence is automatic instead of campaign-driven.
Suite numbers formatted differently, a mix of 555-1234 and (555) 123-4321, a tradition "LLC" suffix on some directories and not others each disparity makes Google a little less confident about the entity. Run a citation audit with Moz Local, BrightLocal, or Semrush Listing Management and repair the top 20 highest-authority disparities quarterly.
Profiles with abundant grounding content (comprehensive evaluations, substantive items, connected service pages) are cited inside Introductions; thin profiles are omitted. Everything above still uses when you run one profile.
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